How to Stop Zelle Scams Before They Start

Using Zelle® within your F&M Bank app is a quick, easy way to send and receive money with friends, family and others you trust. But that convenience also makes it possible for scammers to target you.

Why Zelle?

Sending money via a digital platform has exploded in popularity because of its many benefits. With Zelle, you can:

  • Pay for an item on a community marketplace site.
  • Reimburse a friend for dinner or tickets to the big game.
  • Offer instant payment to your babysitter, housecleaner, etc.
  • Contribute money to joint gifts and celebrations.

Scam Alert!

Zelle is a convenient financial tool, but stay alert to fraud attempts. Take a look at some of the most common scams—and learn how to avoid them.

  • A real transfer, or bait? Hmm, you don’t recall making that cash transfer… Stay safe: If you’re asked to confirm a transfer you don’t remember making, STOP. The scam kicks in when “the company” or “your bank” (really, the scammer) contacts you to help you reverse the charge. In reality, they’re helping you transfer the money to them. Instead, contact F&M Bank.
  • Dream home, or nightmare? In a crazy rental market, you’ve finally zeroed in on a great apartment within your budget. But the landlord wants a deposit right now. Stay safe: Never transfer money before seeing the property in person and evaluating the rental agreement.
  • Loved one in danger, or are you? Oh no! An emergency has cropped up for someone you love, and only fast cash can solve it. Stay safe: This is among the most common scams because it works. Scammers count on your willingness to act immediately to save the people you love, but the best thing to do is NOT act. Reach out directly to the person allegedly behind the message and check the facts.

Top 3 Zelle Safety Tips:

  1. Know Your Recipient: Only send money to familiar contacts and verify their identity before transferring your funds.
  2. Protect Sensitive Information: Never share your PINs, passwords or authorization codes.
  3. Stay Vigilant and Report: If something seems suspicious, or you think you may be a victim of fraud, please contact us.