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COVID-19 Resources and Support

We're here for you

 

The health and safety of our customers and associates is our No. 1 priority. We continue to closely follow the daily developments of the COVID-19 pandemic. During this challenging time for the world, we remain focused on providing our clients with a high level of service and advice. At F&M Bank, we are committed to providing you the financial access, guidance and support you need so you can focus on your well-being and your loved ones. I want to assure you that F&M Bank will do everything in our power to continue to serve our clients— through online and mobile banking, by phone, in our drive-thru and by appointment in branches when necessary. This is a very difficult time for us all. However please rest assured that F&M Bank has been here for our customers through two World Wars, the Great Depression, the Great Recession and many other life-changing events and we stand ready for this challenge as well. 

Stay safe and healthy, 

J. Steven Fisher
Chairman & CEO, F&M Bank and F&M Financial Corporation

 

Lobby Reopening Plan

At F&M Bank, our commitment to you never wavers. Even during difficult times like these, we are focused on your financial needs and goals.

First, know that we continue to monitor the latest COVID-19 information and are following the recommendations of the Centers of Disease Control and Prevention (CDC) and the State of North Carolina within each of our locations.

We began the gradual reopening of our lobbies on August 18th. To ensure a healthy environment for our customers, our employees and our communities, please respect the following:

  • Our Lobbies: Access will be limited to 4-6 customers at a time, depending on the size of the branch. You will find signage on our entry doors advising you to look at the light above the sign. If the light is green, please enter. If the light is red, please remain outside or in your vehicle until it turns green, indicating it is safe to enter our lobby.
  • Hand Sanitizing Stations: We encourage you to use these stations when you enter and when you exit our lobby.
  • Plexiglass Shields: We have installed these shields at our personal banking windows.
  • Social Distancing: Please allow 6 feet between you and the customer in front of you while waiting in the personal banking lines.
  • Face Masks: For your safety and ours, PLEASE wear a mask or face covering upon entry to our lobbies. We may request that you temporarily remove your face covering if we are unable to properly identify you.
 

Branch lobby openings as of August 25th:

  • North Main Branch
    420 N. Main St.
    Salisbury, NC 28144
    704.637.1552
  • Salisbury West Branch
    630 Jake Alexander Blvd W.
    Salisbury, NC 28147
    704.633.7952
  • Rockwell Branch
    418 W. Main St.
    Rockwell, NC 28138
    704.279.7281
  • Kannapolis Branch
    2975 Dale Earnhardt Blvd.
    Kannapolis, NC 28083
    704.788.6300
  • China Grove Branch
    116 N. Main St.
    China Grove, NC 28023
    704.857.1181
  • Concord Branch
    635 Church St. N.
    Concord, NC 28025
    704.788.6555
Our team is fully prepared to support you in every way, whether you have a question about your accounts, want to discuss a loan, or simply need to make a deposit or withdrawal. We have missed visiting with you in our lobbies and are eager to see you! But if you feel more comfortable with remote banking right now, we completely understand. As always, F&M Bank is just a phone call or email away.


Our other branches are open to serve you

F&M Bank is open for business. The Financial Services Industry is considered an essential business and therefore our offices will remain open and are exempt throughout the duration of the 'stay at home' order. Restricting our offices is an extraordinary step, but we are in an extraordinary situation. We believe this is the best way for us to continue providing you essential services while taking maximum precautions against the spread of the disease.
 
  • Drive-thru: Based on the guidance of the CDC, the NC Commissioner of Banks, our Federal and State government and the well-being of the communities we serve, F&M Bank is DRIVE-THRU only.
    FIND A LOCATION
 
  • Appointment: Sometimes you just need to sit down face-to-face with someone to conduct your business. If you need to schedule an essential meeting like a loan closing, account opening, access your safe deposit box or other service, simply call your favorite branch or your Personal Banker. 
    LOCATIONS & PHONE NUMBERS
 
  • Call Us: As always, we are committed to answer the phone when our customers call. Simply contact your favorite branch or your Personal Banker. Visit our locations to find the phone number of an office near you or call 704.633.1772.
 
  • Health and safety measures: The wellbeing of our customers, employees and communities is always F&M Bank’s top priority. In light of recent news about the coronavirus (COVID-19), we want to share our readiness plans to safeguard your personal and financial safety.
    LEARN MORE

 

 

Here's how we can help

Answers to your questions about stimulus payments

We know these payments are critical for so many of you. Here's the latest on receiving the payment and accessing the funds through your F&M Bank account.
 
 

Small Business assistance

As of April 16, 2020, the Small Business Association (SBA) Paycheck Protection Program (PPP) has reached its limit set by the SBA. Therefore, F&M Bank nor any other lenders are accepting applications for the program at this time.
 
Please check back to this page to learn if additional funds or a new program to assist small businesses during this unprecedented time become available.
 

Keeping your information secure

With greater numbers of people online for longer periods of time, cybersecurity has become more important than ever. We have created tips to help you avoid fraud and financial loss while using electronics.
 


Stay connected 24/7

Whether online or on a mobile device, much of your banking business can be done remotely, which is particularly important during this time of social distancing.